Miranda Cubillas in

Miranda Cubillas

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Director of Reservations and Recreation at Ojai Valley Inn
📍 Ventura, California, United States

Miranda Cubillas is a seasoned hospitality leader with nearly two decades of experience at the Ojai Valley Inn, where she advanced to Director of Reservations and Recreation. She is an expert in leveraging data to enhance operational efficiency, team performance, and guest services. Colleagues describe her as having contagious enthusiasm and an ability to see projects through from concept to completion.

She is passionate about creating experiential training programs and has successfully transitioned her department to a high-performing, fully remote team. Miranda is a recognized industry voice, participating in panels and webinars where she shares her expertise on aligning sales and marketing efforts and implementing effective, data-driven coaching strategies for employee growth.

Unique fact: To ensure her remote agents genuinely understand the luxury experience, she created a program where they can earn spa days and other amenities.

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Experience
8 Years
Current Role
Director of Reservations and Recreation
Location
Ventura, California, United States
Personality Overview

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Priorities

Topics Miranda cares about

Workplace Culture
Her professional headline highlights a passion for workplace culture, supported by her focus on growth-oriented coaching and team development.
Data-Driven Operations
Used data analytics to solve call abandonment issues, optimize shift scheduling, and improve overall team efficiency and conversions.
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Career

Work history

7-2021 - 11-2025
Director of Reservations and Recreation
Ojai Valley Inn
1-2019 - 7-2021
Director Of Reservations
Ojai Valley Inn
6-2017 - 1-2019
Reservations Manager
Ojai Valley Inn
In the press

Media appearances

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Education
Education details unavailable
Ventura College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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