Mohammad Gharbat in

Mohammad Gharbat

Inquirer · DISC type cd
Founder at Open
📍 San Francisco Bay Area, United States

Mohammad Gharbat is the Founder and CEO of Open, a YC-backed AI company focused on automating customer experiences. His background includes engineering leadership at Mollie, where he specialized in automation and AI/ML. People he has worked with describe him as "ridiculously efficient" and "extremely talented."

His interests appear deeply rooted in applying computer science to unique domains. During college, he published a research paper on applying classification algorithms to Arabic poetry and won a GitHub hackathon by building a competitive programming system from scratch.

Unique fact: He authored and presented a research paper on classifying Arabic poetry while he was still an undergraduate student.

Read the full overview →
Experience
5 Years
Current Role
Founder
Job Level
Leadership
Location
San Francisco Bay Area, United States
Personality Overview

How Mohammad shows up

Upfront
Hard To Convince
ROI Conscious

They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Priorities

Topics Mohammad cares about

AI Customer Experience
As the Founder of Open, he is focused on automating customer support using AI agents and challenging legacy systems like Salesforce Service Cloud.
Business Automation
His experience at Mollie involved automating merchant onboarding, a theme that continues at Open with a focus on automating the full customer communication cycle.
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Career

Work history

1-2025
Founder
Open
4-2023 - 1-2024
Engineering Manager
Mollie
5-2022 - 12-2023
Software Engineer
Mollie
11-2020 - 5-2022
Engineering Lead
Zid | زد
12-2019 - 9-2020
Software Engineer
OpenSooq السوق المفتوح
In the press

Media appearances

Jordanian founder Mo Gharbat’s Open raises $7M co-led by Y Combinator to scale AI-native enterprise support across the GCC. Featured in FWDStart
See now
Open (YC W24) Founders: Mohammad Gharbat & Shanur Rahman. Featured in FounderTrace
+3 more appearances Login to view media
Education
Education details unavailable
Y Combinator
Digital Forensics
Dublin City University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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