Monica Rashmi in

Monica Rashmi

Planner · DISC type Sc
Customer Success Manager III - Enterprise & Mid Market at ZoomInfo
📍 Chennai, Tamil Nadu, India

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Customer Success Manager III - Enterprise & Mid Market
Job Level
Middle
Location
Chennai, Tamil Nadu, India
Personality Overview

How Monica shows up

Analytical & Cautious
Slower Adopter
Overcautious

The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics Monica cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2024
Customer Success Manager III - Enterprise & Mid Market
ZoomInfo
8-2023 - 11-2024
Customer Success Manager II
ZoomInfo
3-2022 - 7-2023
Customer Success Manager
Freshworks
6-2018 - 3-2022
Banker- Customer Experience (Deputy Branch Manager - Authorizer)
IDFC FIRST Bank
2-2016 - 5-2018
Assistant Manager - Personal Banking (Flexi Banker)
IDFC FIRST Bank
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
5-2017 - 5-2019
Master of Business Administration - MBA
National Institute of Business Management (NIBM) Global
6-2006 - 6-2009
Diploma In Hotel Management & Catering Technologies
Dr. B. R. Ambedkar Institute of Technology, Port Blair
CBSE
Carmel Convent School - India
Social presence
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Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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