Whitney Littman

Enthusiast
DISC Type : i

Vice President, Customer Success at ZoomInfo

San Francisco Bay Area, United States

Overview

Whitney has no verified overview

Personality Overview

Non-Confrontational

Optimistic

Amiable & Agreeable

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Whitney has no verified topics they care about

Media Appearances

Whitney has no verified media appearances

Work History

5-2024
Vice President, Customer Success at ZoomInfo
10-2023
Member at Chief
4-2023 - 5-2024
Vice President, Customer Success Management at DocuSign
5-2017 - 4-2023
Sr. Director, Customer Success Management at DocuSign
9-2015 - 5-2017
VP, Customer Operations at Heighten

Education

BA from UC San Diego
Certification Program from University of California, Berkeley, Haas School of Business

More Information

Social Presence :

Prographics :

Exp : 15 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Vice President, Customer Success at ZoomInfo
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Insights For Selling To Whitney

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Whitney is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Whitney

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Whitney move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Whitney take some risk or not?

  • They can take some low-probability risks if needed.

You And Whitney

Personality Compatibility


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