Monica Whiting in

Monica Whiting

Examiner · DISC type cs
VP, Customer Experience and Chief Customer Officer at Arizona Public Service - APS
📍 United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
30 Years
Current Role
VP, Customer Experience and Chief Customer Officer
Job Level
Leadership
Location
United States
Personality Overview

How Monica shows up

Status Quo Seeker
Process Oriented
Tough To Convince

They are thorough and always follow a systematic approach. Being observant comes to them naturally. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics Monica cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

7-2020
VP, Customer Experience and Chief Customer Officer
Arizona Public Service - APS
1-2017 - 7-2020
Vice President, Customer Experience
TECO Energy
4-2013 - 1-2017
Chief Customer Officer
JEA
1999 - 2014
GM Customer Revenue & Services
Colorado Springs Utilities
9-1997 - 7-1999
Project Manager/Strategic Marketing
Anaheim Public Utilities
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
1987 - 1991
Bachelor's degree
University of Southern California
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other Arizona Public Service - APS Employees

Explore more public profiles from related professionals.

Todd Komaromy
Todd Komaromy
Director, Federal Regulatory Affairs and Compliance
Arizona Public Service - APS
 Tyler Moore
Tyler Moore
Manager, Market Policy & Term Analytics
Arizona Public Service - APS
SL
Stephanie Little
Regulatory Compliance Manager, NERC Regulatory Affairs
Arizona Public Service - APS
 David Gatson
David Gatson
IT Real Time Systems Support Supervisor
Arizona Public Service - APS

More profiles

Discover additional public profiles from our index.

BH
Bee Hong Toh
Senior Director of Marketing
Solventum
MD
Molly Deorsay
Director of Sales and Marketing Program Development
Solventum
 Joe Carter
Joe Carter
Franchise Business Consultant
The Franchise Consulting Company
 Ryan Hanson
Ryan Hanson
Senior Marketing Manager - Campaigns and Events
Solventum
Unlock the full playbookSee exactly how to sell to Monica. Free, 10 seconds.