Monzoor Numani, CCWP

Enthusiast
DISC Type : i

General Manager - Customer Success Operations at SimplifyVMS

London Area, United Kingdom

Overview

Monzoor Numani is the General Manager of Customer Success Operations at SimplifyVMS, leveraging 20 years of experience in contingent workforce management. A Certified Contingent Workforce Professional with an engineering degree and a PGDBM, he has designed global staffing solutions and led APAC-wide strategies for companies like PayPal and KellyOCG.

Colleagues consistently praise him as a "gifted leader" with "creative thinking" and excellent people and client management skills, noting his ability to lead teams through challenging transitions and earn trust through competence and initiative.

He has a unique 360-degree perspective on the talent industry, having managed contingent workforces as a service provider, a solution architect, and a direct category lead.

Personality Overview

Optimistic

Amiable & Agreeable

Consensus Focused

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Contingent Workforce Strategy
His career centers on planning, executing, and governing contingent workforce strategies, particularly during his time as APAC Category Lead at PayPal.
Talent Supply Chain
He is recognized for his deep knowledge in this area, having designed complex global workforce solutions and managed supplier ecosystems at KellyOCG.
Vendor Management Systems
His current leadership role at SimplifyVMS and interest in companies like Beeline demonstrate a strong focus on VMS technology and client success.

Media Appearances

Monzoor has no verified media appearances

Work History

3-2023
General Manager - Customer Success Operations at SimplifyVMS
4-2020 - 3-2023
APAC Contingent Workforce Category Lead at PayPal
4-2018 - 3-2020
Contingent Workforce Program Manager - APAC at PayPal
5-2016 - 3-2018
Managing Architect, Global Solution Design Group. at KellyOCG
6-2013 - 4-2016
Operations Manager - CWO at KellyOCG

Education

2005 - 2008
PGDBM from Loyola Institute of Business Administration
1998 - 2002
BE from Hindustan College of Engineering

More Information

Social Presence :

Prographics :

Exp : 16 Location : London Area, United Kingdom Job Level : Senior Designation : General Manager - Customer Success Operations at SimplifyVMS
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Insights For Selling To Monzoor

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Monzoor is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Monzoor

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Monzoor move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Monzoor take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Monzoor

Personality Compatibility


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