Morgan Ferranti

Observer
DISC Type : ic

Senior Director of Customer Experience at Our Place

Greater Philadelphia, United States

Overview

Morgan has no verified overview

Personality Overview

Value Driven

Example Seeker

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Morgan has no verified topics they care about

Media Appearances

Morgan has no verified media appearances

Work History

2-2024
Senior Director of Customer Experience at Our Place
4-2021 - 2-2024
Director of Customer Experience at Our Place
11-2020 - 4-2021
Sr. Manager of Customer Experience at Our Place
12-2018 - 9-2019
Customer Experience Specialist at dosist
10-2017 - 12-2018
Customer Experience Specialist at Casper

Education

2008 - 2012
Bachelor of Arts (B.A.) from Chapman University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Philadelphia, United States Job Level : Senior Designation : Senior Director of Customer Experience at Our Place
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Insights For Selling To Morgan

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Morgan is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Morgan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Morgan move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Morgan take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Morgan

Personality Compatibility


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