Mudita Nigam

Critic
DISC Type : C

Associate Director, Strategy & Operations at Sprinklr

Greater Bengaluru Area, India

Overview

Mudita Nigam is the Associate Director of Strategy & Operations at Sprinklr, specializing in designing and scaling data-driven programs across customer success, sales, and operations. A graduate of Vellore Institute of Technology, she is described by colleagues as diligent, intellectual, and a quick learner with a remarkable ability to manage stakeholders.

Outside of her corporate role, Mudita is a "Proud Partner" and vocal supporter of Tradomate. one, a fintech startup focused on building an intelligent trading community. She actively promotes the companys launches and milestones, showing a deep passion for entrepreneurship and the financial technology space.

Unique fact: Mudita won an award for being the Best Campaign Leader, recognized for her innovation and perseverance in the movement for educational equity.

Personality Overview

Negotiator

Precise

ROI Driven

They like to do things independently and don’t look for support from others.  Unless the value is proven by data, they are unlikely to value fancy features. They choose to analyze logically and value facts to emotions.

Topics They Care About

Fintech Startups
She is a "Proud Partner" in the fintech startup Tradomate. one and actively promotes its growth and product launches on her professional network.
Customer Success
Her career at Sprinklr includes roles like Manager of Customer Success Operations, where she designed programs to improve team efficiency and effectiveness.
Data-Driven Operations
Her core expertise involves using data to design, implement, and scale innovative programs and processes across various business functions.

Media Appearances

Mudita has no verified media appearances

Work History

4-2023
Associate Director, Strategy & Operations at Sprinklr
4-2022 - 4-2023
Manager, Customer Success Operations at Sprinklr
3-2021 - 3-2022
Program Manager, Customer Delight at Sprinklr
1-2018 - 3-2021
Apprentice Leader @ Founder's Office at Mu Sigma Inc.
7-2016 - 1-2018
Decision Scientist at Mu Sigma Inc.

Education

2010 - 2014
Bachelor of Technology (B.Tech.) from Vellore Institute of Technology
1996 - 2010
Higher Secondary Certificate from Carmel Convent Sr. Sec. School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Bengaluru Area, India Job Level : Mid-senior Designation : Associate Director, Strategy & Operations at Sprinklr
URL has been copied!

Insights For Selling To Mudita

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready for penetrating questions and critical examination of your pitch
  • Tell them what ROI they can expect

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mudita is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mudita

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mudita move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mudita take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mudita

Personality Compatibility


Other Sprinklr Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.