Prateek Thakuria

Examiner
DISC Type : cs

Associate Director - Professional Services at Sprinklr

Gurugram, Haryana, India

Overview

Prateek is a seasoned professional services leader with over 13 years of experience, currently managing Sprinklrs EMEA business as an Associate Director. He oversees a team of around 50, focusing on strategic service delivery and driving customer success for a multi-million dollar portfolio on the SaaS platform.

Outside of his demanding career, Prateek values family time and creating memorable experiences, such as a recent family holiday to Hong Kong Disneyland. He is a continuous learner, frequently completing courses on emerging technologies and strategic thinking to stay ahead in his field.

An interesting fact: During a family trip, he had a chance encounter with Michael E. Moriarty, the President of Hong Kong Disneyland.

Personality Overview

Unexpressive

Overcautious

Status Quo Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They are thorough and always follow a systematic approach.

Topics They Care About

Generative AI in Marketing
Has recently completed multiple certifications in generative AI and AI for marketing, indicating a strong interest in applying these new technologies to his field.
SaaS Customer Success
His role centers on delivering high-impact outcomes, value realization, and driving dollar expansion for a leading enterprise SaaS platform.
Strategic Service Delivery
Focuses on operationalizing services at scale, optimizing delivery models, and designing effective onboarding journeys to ensure client success.

Media Appearances

Prateek has no verified media appearances

Work History

8-2023
Associate Director - Professional Services at Sprinklr
4-2022 - 8-2023
Manager - Product Consulting at Sprinklr
1-2022 - 4-2022
Lead Product Consultant at Sprinklr
6-2021 - 1-2022
Product Consultant at Sprinklr
1-2021 - 6-2021
Transformation Program Manager - SEA at OYO

Education

Post Graduation in Project Management from NICMAR University
B.Tech from Amity University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Gurugram, Haryana, India Job Level : Mid-senior Designation : Associate Director - Professional Services at Sprinklr
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Insights For Selling To Prateek

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Prateek is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Prateek

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Prateek move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Prateek take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Prateek

Personality Compatibility


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