Prateek Thakuria in

Prateek Thakuria

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Associate Director - Professional Services at Sprinklr
📍 Gurugram, Haryana, India

Prateek is a seasoned professional services leader with over 13 years of experience, currently managing Sprinklrs EMEA business as an Associate Director. He oversees a team of around 50, focusing on strategic service delivery and driving customer success for a multi-million dollar portfolio on the SaaS platform.

Outside of his demanding career, Prateek values family time and creating memorable experiences, such as a recent family holiday to Hong Kong Disneyland. He is a continuous learner, frequently completing courses on emerging technologies and strategic thinking to stay ahead in his field.

An interesting fact: During a family trip, he had a chance encounter with Michael E. Moriarty, the President of Hong Kong Disneyland.

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Experience
11 Years
Current Role
Associate Director - Professional Services
Job Level
Mid-senior
Location
Gurugram, Haryana, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Prateek cares about

Generative AI in Marketing
Has recently completed multiple certifications in generative AI and AI for marketing, indicating a strong interest in applying these new technologies to his field.
SaaS Customer Success
His role centers on delivering high-impact outcomes, value realization, and driving dollar expansion for a leading enterprise SaaS platform.
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Career

Work history

8-2023
Associate Director - Professional Services
Sprinklr
4-2022 - 8-2023
Manager - Product Consulting
Sprinklr
1-2022 - 4-2022
Lead Product Consultant
Sprinklr
6-2021 - 1-2022
Product Consultant
Sprinklr
1-2021 - 6-2021
Transformation Program Manager - SEA
OYO
In the press

Media appearances

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Education
Post Graduation in Project Management
NICMAR University
B.Tech
Amity University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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