Murali Krishnan in

Murali Krishnan

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Senior Vice President Customer Experience at Freshworks
📍 Singapore

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
31 Years
Current Role
Senior Vice President Customer Experience
Job Level
Leadership
Location
Singapore
Personality Overview

How Murali shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Murali cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2023
Senior Vice President Customer Experience
Freshworks
12-2019 - 1-2023
Senior Vice President Customer Delight
Sprinklr
7-2018 - 10-2019
Innovation Leader - Global Delivery Service
EY
6-2002 - 6-2018
Vice President - Services (Business Transformation and Social Media Support)
Dell
2000 - 2002
manager asp
Tata Internet Services Ltd.
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2009 - 2011
MBA
The University of Chicago Booth School of Business
1989 - 1993
BE
Anna University Chennai
1975 - 1989
school
St Bedes
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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