Nádia Lanny Lopes

Sharpshooter
DISC Type : DC

Global Collections Head | LatAm • Africa • Asia at PayJoy

São Paulo, São Paulo, Brazil

Overview

Nádia Lanny Lopes is the Global Head of Collections at PayJoy, overseeing operations across Latin America, Africa, and Asia. A recognized thought leader with over 10 years of experience in credit and collections, she is a specialized columnist and is frequently featured in financial news. People describe her as creative, strategic, and analytical.

Possessing dual Brazilian and Italian citizenship, Nádia has a global perspective complemented by international studies. She is passionate about empowering female leaders, holding a "Next Generation Women Leaders" certification, and shows a keen interest in advancing educational inclusion. Colleagues praise her passion and human-centric approach to leadership.

Unique fact: Nádia is a published columnist and sought-after expert for publications on credit, collections, and fintech innovations like Buy Now, Pay Later.

Personality Overview

ROI Driven

Precise But Practical

Thorough Evaluator

They respond well to strong and respectful communication.  They are not focused on building rapport and relationships. More than the product, they care about the effectiveness of the product.

Topics They Care About

Collections Strategy
Writes and posts extensively about evolving collections strategies, such as measuring true impact versus timing effects and the challenge of 'self-curers'.
Fintech Innovation
As a leader at fintechs like PayJoy and Provu, she speaks on topics like Buy Now, Pay Later and the digitization of financial processes.
Global Operations
Her current role involves building and leading multi-country collections functions from the ground up across Latin America, Africa, and Asia.

Media Appearances

Nádia has no verified media appearances

Work History

8-2025
Global Collections Head | LatAm • Africa • Asia at PayJoy
10-2024
Specialized Columnist in Credit and Collections at Credit n' Collection
4-2024 - 8-2025
Head of Collections (Fintech - Unsecured Personal Loans) at 99
4-2024 - 8-2025
Head de Cobrança (99Pay - Fintech - Empréstimo Pessoal sem Garantia) at DiDi
6-2022 - 4-2024
Director of Collections ( Unsecured Personal Loans and BNPL - Buy Now Pay Later) at Provu

Education

5-2025 - 7-2025
Design Thinking and Innovation from Harvard Business School Online
2023 - 2024
Postgraduate Degree from FIA Business School

More Information

Social Presence :

Prographics :

Exp : 20 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Global Collections Head | LatAm • Africa • Asia at PayJoy
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Insights For Selling To Nádia

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Get to the point quickly instead of spending time doing small talk
  • Be respectful but crisp

DONT's

  • Avoid being too verbose
  • Avoid being a storyteller and don’t try to oversell
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nádia is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Nádia

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Nádia move?

  • They can take decisions very fast if you manage to convince them.
  • Can Nádia take some risk or not?

  • The risks don’t matter much to them.

You And Nádia

Personality Compatibility


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