Nachiket Pathki in

Nachiket Pathki

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Vice President of International Growth at Kapture CX
📍 India

Nachiket Pathki is the Vice President of International Growth at Kapture CX, driving global market expansion for its AI-native customer experience platform. An alumnus of IIM Indore, he has founded a GTM consulting firm and advised numerous startups. Colleagues describe him as energetic, affable, and dependable.

He is a vocal critic of disjointed tech, coining the term "Frankenstack" to describe inefficient customer experience systems that prioritize deflection over true resolution.

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Experience
21 Years
Current Role
Vice President of International Growth
Job Level
Senior
Location
India
Personality Overview

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Priorities

Topics Nachiket cares about

CX Strategy
He speaks publicly about the flaws in current CX stacks, which he calls "FrankenStacks," and advocates for focusing on resolution as the most important metric.
Go-to-Market
Founded his own GTM consulting firm, Contactly, and has extensive experience advising early-stage startups on building efficient, founder-led sales engines from the ground up.
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Career

Work history

3-2026
Vice President of International Growth
Kapture CX
3-2026
Vice President of Growth
Kapture CX
5-2025 - 1-2026
Head of Growth
Beacon.li
4-2024 - 4-2025
Founder and CEO
Contactly
6-2023 - 4-2024
GTM Advisor
Various Startups (Seed-Series A)
In the press

Media appearances

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Education
3-2008 - 5-2009
Executive MBA
Indian Institute of Management, Indore
2000 - 2004
Education details unavailable
Jawaharlal Nehru Technological University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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