Nakul Raichura in

Nakul Raichura

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Client Care Specialist at ATB Financial
📍 Calgary, Alberta, Canada

Nakul is a result-driven professional with over 12 years of experience in client experience management, program coordination, and incident management at firms like ATB Financial and Accenture. Colleagues describe him as exceptionally driven and focused. He recently completed a course in AI Essentials at the University of Calgary.

Outside of work, Nakul is deeply engaged in Calgarys professional community. He frequently attends tech and networking events to connect with peers and leaders. His interests lie in supporting newcomers, sharing stories of resilience, and fostering community growth through shared experiences and connections.

During his engineering degree, he was a winner at state and national level competitions for presenting papers and journals.

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Experience
10 Years
Current Role
Client Care Specialist
Location
Calgary, Alberta, Canada
Personality Overview

How Nakul shows up

Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nakul cares about

Client Experience
Has over a decade of expertise in elevating customer satisfaction and managing client service operations for major financial and tech companies.
Learning & Development
Specialized in managing Learning Management Systems (LMS) and enhancing user experience for over 1, 000 learners in previous roles at Accenture.
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Career

Work history

2-2024 - 11-2024
Client Care Specialist
ATB Financial
5-2023 - 4-2024
Program Coordinator (for TECHCareers Program, funded by the Government of Alberta, Canada)
Manpower Alberta
9-2021 - 2-2022
Incident Manager (Microsoft)
Accenture
9-2019 - 8-2021
Learning & Development Specialist (Cross-Functional Role - Bank of Ireland, Dublin, Ireland)
Accenture
5-2019 - 8-2021
Learning & Development Specialist (Accenture Learning & Development Team, PAN Asia and Europe)
Accenture
In the press

Media appearances

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Education
2-2025 - 3-2025
AI Essentials: Building Fluency and Productivity with Modern AI Tools
University of Calgary
5-2025 - 7-2025
Applied Product Marketing
Southern Alberta Institute of Technology (SAIT)
9-2007 - 7-2011
Bachelor's degree
Visvesvaraya Technological University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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