Natália Leme in

Natália Leme

Login to view DISC.
Gerente de Operações | Manifestações at Bradesco
📍 São Paulo, São Paulo, Brazil

Natália is an Operations Manager at Bradesco with over 12 years of experience in the financial market, specializing in conflict mediation and customer relations. She holds an MBA in Behavioral Economics and is a certified Ombudsperson. Colleagues describe her as transparent, dedicated, and empathetic.

She is passionate about fostering team growth, actively mentoring her colleagues and publicly celebrating their professional and academic achievements. Her leadership style is noted for being humane and inspiring, creating a supportive environment for her team to evolve.

Her teams have won the prestigious "Prêmio Reclame Aqui" for three consecutive years, underscoring her commitment to excellence in customer service.

Read the full overview →
Experience
12 Years
Current Role
Gerente de Operações | Manifestações
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Natália shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Natália cares about

Customer Experience
Leads teams managing official complaint channels (Bacen, Procon, Reclame Aqui) and has won multiple awards for excellence in customer service and satisfaction.
Leadership & Mentorship
Praised for her transparent and empathetic leadership, she actively supports and celebrates her team's professional development, including their pursuit of MBAs.
+4 more topics Login to view topics
Career

Work history

2-2023
Gerente de Operações | Manifestações
Bradesco
2-2018
Analista Canais Digitais ( Processos de melhoria e qualidade no atendimento)
Bradesco
1-2013 - 1-2018
Analista Canais Digitais ( Analista de manifestações de 1° e 2° instância)
Bradesco
5-2019
Manager Customer Services
Next (oficial)
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
6-2021 - 6-2023
Economia comportamental
ESPM Escola Superior de Propaganda e Marketing
2017 - 2019
Pós-graduação Lato Sensu - Especialização
Centro Universitário FMU | FIAM-FAAM
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Bradesco Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Natália. Free, 10 seconds.