Naveen Gupta in

Naveen Gupta

Login to view DISC.
Head of Operations at Chaayos
📍 Delhi, India

Naveen Gupta is the Head of Operations at Chaayos, managing a ₹350 crore P&L across over 200 stores. An alumnus of the Indian Institute of Management, Lucknow, he has extensive experience in driving operational excellence and large-scale transformations, previously holding senior strategy and operations roles at Dominos.

He has a keen interest in the evolution of the food and beverage industry, particularly concerning consumption patterns and youth engagement. This is highlighted by his participation in high-level industry discussions, including events organized by governmental bodies like the Tea Board of India.

He was a featured panelist at an event organized by the Tea Board of India under the Ministry of Commerce.

Read the full overview →
Experience
24 Years
Current Role
Head of Operations
Job Level
Mid-senior
Location
Delhi, India
Personality Overview

How Naveen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Naveen cares about

Large-Scale Operations
Manages operations for 200+ Chaayos stores and previously redesigned frameworks for over 2000 Domino's locations, focusing on scalability and unit economics.
ESG Initiatives
Currently leads Environmental, Social, and Governance (ESG) programs at Chaayos, aiming to reduce the company's carbon footprint and foster corporate responsibility.
+5 more topics Login to view topics
Career

Work history

10-2023
Head of Operations
Chaayos
11-2022 - 10-2023
Head- Ops Strategy (Domino's)
Jubilant FoodWorks Ltd.
3-2021 - 10-2022
Assistant Vice President Operations (Domino's - East region)
Jubilant FoodWorks Ltd.
1-2019 - 2-2021
GM Operations (Domino's - Delhi-NCR)
Jubilant FoodWorks Ltd.
10-2014 - 1-2019
Market Manager (Burger King India - North Region)
Restaurant Brands Asia
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2023 - 8-2024
Senior Management Program
Indian Institute of Management, Lucknow
2006 - 2008
Post Graduate Diploma
Symbiosis Centre for Distance Learning
2004 - 2006
Bachelors
B.H.M
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Chaayos Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Naveen. Free, 10 seconds.