Neal Singh

Questioner
DISC Type : c

President & Chief Operating Officer at Zenoti

Greater Seattle Area, United States

Overview

Neal Singh is the President & COO of Zenoti, an AI-infused SaaS platform for the wellness industry. He is an experienced CxO with a proven track record of growing and efficiently scaling global enterprise SaaS companies, with a background that includes executive education from Harvard Business School.


Neal previously served as CEO of Caradigm, a SaaS population health company that was founded as a joint venture between Microsoft and GE Healthcare.

Personality Overview

Price-Sensitive

Cautious & Analytical

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

AI for Wellness
He recently led the launch of an AI Workforce specifically designed for the beauty, wellness, and fitness industries at Zenoti.
Scaling SaaS Companies
His entire career focuses on leading the transformation and growth of enterprise SaaS platform companies to deliver efficiency at a global scale.
Data-Driven Revenue
He highlights using AI and instrumented operations to uncover revenue levers, viewing data patterns as critical inflection points for business growth.

Media Appearances

Neal has no verified media appearances

Work History

11-2023
President & Chief Operating Officer at Zenoti
4-2018 - 11-2023
Chief Operating Officer at Icertis
4-2016 - 6-2018
Chief Executive Officer (Caradigm) at GE HealthCare
6-2012 - 4-2016
Chief Technology Officer (Caradigm, a Microsoft & GE Joint Venture) at Microsoft
4-2001 - 5-2012
Partner & General Manager (Dynamics) at Microsoft

Education

Executive Education from Harvard Business School
Master of Business Administration (MBA) from Phillips University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Seattle Area, United States Job Level : Leadership Designation : President & Chief Operating Officer at Zenoti
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Insights For Selling To Neal

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neal is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Neal

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Neal move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Neal take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Neal

Personality Compatibility


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