Neal Topf
Login to view DISC.Neal Topf is the President and Co-Founder of Callzilla, an award-winning outsourced contact center he has led since 2005. He is a customer experience (CX) expert with an MBA from HEC Paris, and colleagues describe him as trustworthy, organized, and a natural leader. He also serves as Chair for the Stevie Awards Customer Service committee.
Residing in South Florida, Neal is a lifelong, passionate fan of the Washington Commanders football team. In his spare time, he enjoys working to incrementally improve his golf game. He is also the co-creator and host of a popular customer experience podcast, demonstrating a passion for sharing industry knowledge with a wider community.
Unique fact: Neal co-created and hosts the "Fireside Chats without the Fires" podcast, dedicated to discussing trends and insights in the customer experience industry.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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