Nick Hargreaves

Doer
DISC Type : ds

Chief Operations Officer at The Entertainer

Birmingham, England, United Kingdom

Overview

Nick Hargreaves is the Chief Operations Officer at The Entertainer Retail Group, where he directs the strategy for over 171 stores and 200 concession spaces. An engaging communicator with a history of driving commercial performance, he is described by colleagues as a pragmatic, proactive, and experienced operator. He holds a BA Hons from The Manchester Metropolitan University.

Nick is a dedicated family man who supports causes that are personally significant. He has publicly shared his pride in his daughters efforts to run the London Marathon, raising funds for Breast Cancer Now, a charity that provides crucial support to families affected by the disease.

While at Woolworths, he developed a store compliance model that was instrumental in negotiating an incremental £10 million in supplier funding.

Personality Overview

Strategic Planner

Results Focused

Risk-Accepting

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Retail Operations
Manages P&L and strategy for The Entertainer's 370+ locations, overseeing a team of more than 1200 employees to ensure operational excellence and consistent standards.
Commercial Growth
Focuses on driving profitable performance, recently leading a major partnership with Tesco to roll out 'store-within-a-store' concessions across the UK and Ireland.
Team Leadership
Builds large frontline teams with a shared sense of purpose, managing HR standards and development programs across the entire UK store and concession estate.

Media Appearances

Nick has no verified media appearances

Work History

5-2018
Chief Operations Officer at The Entertainer
6-2009 - 5-2018
Retail Operations Director at The Entertainer
2006 - 2009
Head of Retail Operations at Woolworths
2003 - 2006
Operations Controller, Commercial Division at Woolworths
2000 - 2003
Retail Development Manager at Woolworths

Education

1987 - 1990
BA Hons Upper Second from The Manchester Metropolitan University

More Information

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Exp : 28 Location : Birmingham, England, United Kingdom Job Level : Leadership Designation : Chief Operations Officer at The Entertainer
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Insights For Selling To Nick

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • During followups, use phone or text if needed, they should be fine
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nick is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Nick

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Nick move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Nick take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Nick

Personality Compatibility


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