Nick Maugeri in

Nick Maugeri

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Sr. Director of Customer Success at EliseAI
📍 New York City Metropolitan Area, United States

Nick is the Sr. Director of Customer Success at EliseAI, where he leads high-performing post-sale organizations focused on revenue and results. An alumnus of Boston Universitys Questrom School of Business, he was named a Top 100 Customer Success Strategist. People who have worked with him describe him as passionate with a can-do attitude.

Outside of his professional life, Nick is passionate about traveling the world and exploring different cultures. He is an avid reader and enjoys cooking spicy foods, often complemented with a glass of wine.

Unique fact: Nick is a founding advisor for Propel, an organization dedicated to accelerating the careers of future builders.

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Experience
5 Years
Current Role
Sr. Director of Customer Success
Job Level
Senior
Location
New York City Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Nick cares about

AI in Customer Success
He is a featured panelist at the Customer Success Collective Summit, speaking on the practical applications and future of AI in the customer success landscape.
Building CS Teams
His professional focus is on building and scaling high-performing, revenue-oriented post-sale teams and he frequently posts about hiring for customer success roles.
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Career

Work history

2-2025
Sr. Director of Customer Success
EliseAI
8-2024 - 2-2025
Director of Customer Success
EliseAI
12-2020
Founding Advisor
Propel
11-2020
Consultant and Advisor
Various early-stage startups
6-2020
Executive Member
Pavilion
In the press

Media appearances

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Education
2008 - 2012
Business Administration
Questrom School of Business, Boston University
Education details unavailable
Boston University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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