Nick Ormerod is the Customer & Digital Director at New Look, where he leads high-performing digital and customer teams. With extensive experience at companies like Arcadia Group Ltd. , he focuses on enhancing the omnichannel model and operational efficiency. He holds a Politics BA from the University of Liverpool.
There is no publicly available information about his personal life or hobbies. He is an alumnus of the University of Liverpool and North Halifax Grammar School.
He is focused on improving the end-to-end customer journey, from acquisition and loyalty to the post-purchase and returns experience.
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