Nick Richards
Go-getter · DISC type dNick Richards is a customer-centric leader and the General Manager of Customer Experience & AI at CXponent. With a focus on transforming outcomes, he holds a CCIE Collaboration certification and earned his BBA from Angelo State University. Colleagues describe him as having high integrity and a great work ethic.
Outside of his formal role, Nick considers talking with customers, partners, and peers about their challenges and successes to be a primary hobby. He is passionate about making things work better and enjoys connecting with others in his field to exchange ideas on innovation.
Unique fact: Nick is a frequent speaker at industry events, sharing his expertise on moving AI from hype to a results-driven business approach.
Read the full overview →How Nick shows up
They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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