Nick Stroud in

Nick Stroud

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Executive Career Break & Sabbatical at Customer Growth & AI SaaS Executive | Startup Operator | AI & Business Transformation
📍 Milwaukee, Wisconsin, United States

Nick Stroud is the VP of Customer Operations at Thematic, focusing on delivering top-tier feedback analytics. He is a passionate advocate for servant leadership and has a history of building customer loyalty strategies, notably during his time at ManpowerGroup. Nick holds a Bachelors degree from Xavier University and is described as a collaborative business partner.

Outside of his professional life, Nick is deeply committed to community service, serving as a Board Member and Past Board Chair for The Ability Center, which works to make Milwaukee more accessible for individuals with disabilities. He is an enthusiast for family, friends, the outdoors, athletics, and music.

He is the winner of ManpowerGroups prestigious Elmer Winter Community Service Award, named after the companys founder.

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Experience
23 Years
Current Role
Executive Career Break & Sabbatical
Location
Milwaukee, Wisconsin, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nick cares about

Customer Experience
His entire career, from ManpowerGroup to his current VP role at Thematic, has been dedicated to building and leading customer loyalty and experience strategies.
Servant Leadership
Explicitly states in his personal introduction that he is passionate about Servant Leadership and building the capabilities of teams to improve customer experiences.
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Career

Work history

6-2026
Executive Career Break & Sabbatical
Customer Growth & AI SaaS Executive | Startup Operator | AI & Business Transformation
3-2018 - 6-2026
VP, Global Customer Operations & Success
Thematic
12-2015 - 3-2018
Director, Brand Loyalty
ManpowerGroup
11-2012 - 11-2015
Program Manager, Customer Loyalty
ManpowerGroup
3-2011 - 10-2012
Manager, Healthcare Solutions
ManpowerGroup
In the press

Media appearances

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Education
Bachelor's Degree
Xavier University
Education details unavailable
Marquette University High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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