Nick Taylor in

Nick Taylor

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Director of Data, AI, and Operational Technology at United Ag & Turf
📍 McKinney, Texas, United States

Nick Taylor is the Manager of Customer Engagement at United Ag & Turf, with extensive experience in service operations from past leadership roles at Quality Equipment LLC. He focuses on enhancing the customer experience through transparent service processes and accessible repair resources. Nick holds a Bachelors degree in Accounting from Virginia Tech.

His professional life and personal interests are closely aligned, showing a strong passion for the agricultural and heavy equipment industry. He actively follows major industry players like John Deere, Caterpillar, and Bobcat Company, indicating a genuine enthusiasm for the machinery and technology in his field.

His degree in Accounting and Information Systems provides a unique, data-driven perspective to his customer engagement and service operations roles.

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Experience
21 Years
Current Role
Director of Data, AI, and Operational Technology
Job Level
Mid-senior
Location
McKinney, Texas, United States
Personality Overview

How Nick shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nick cares about

Customer Support
Advocates for providing customers with resources for do-it-yourself repairs, as shown by his discussion on the topic at a Texas Farm Bureau conference.
Service Operations
Focuses on creating consistency in service repair work, managing labor hours, and setting clear expectations for technicians to improve operational efficiency.
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Career

Work history

2-2026
Director of Data, AI, and Operational Technology
United Ag & Turf
7-2022 - 2-2026
Manager of Support and Solutions
United Ag & Turf
3-2021 - 2-2026
Manager of Customer Engagement
United Ag & Turf
10-2018 - 3-2021
Service Operations Manager
Quality Equipment LLC
12-2012 - 3-2021
Corporate Service Manager
Quality Equipment LLC
In the press

Media appearances

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Education
2000 - 2004
Bachelor's degree
Virginia Tech
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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