Nicola S.

Go-getter
DISC Type : d

Customer Success Manager at Nxsys

United Kingdom

Overview

Nicola S. is a Customer Success Manager at Nxsys, specializing in payroll solutions for the healthcare sector. With a background in account management and relationship executive roles, she focuses on making payroll processes more efficient for care providers.

She is deeply committed to her professional growth and is currently undertaking a payroll technician course with the CIPP. Nicola frequently celebrates her teams achievements and enjoys attending industry events and award ceremonies with her colleagues.

In 2026, she began studying to become a certified payroll technician.

Personality Overview

Direct & Candid

Challenger

Vision Oriented

They respond well to confident salespeople.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Payroll Efficiency
Actively promotes solutions to make payroll quicker and more efficient for clients, particularly by addressing time-consuming timesheet processes.
Care Sector Support
Regularly attends Scottish Care conferences and awards, showing a strong focus on understanding and serving the needs of the healthcare industry.
Professional Development
Is dedicated to continuous learning, as demonstrated by her enrollment in The Chartered Institute of Payroll Professionals (CIPP) course.

Media Appearances

Nicola has no verified media appearances

Work History

2-2025
Customer Success Manager at Nxsys
11-2024 - 2-2025
Relationships Executive at Radian Resourcing
1-2022 - 10-2024
Account Manager at Staffscanner

Education

Nicola has no verified education history

More Information

Social Presence :

Prographics :

Exp : 4 Location : United Kingdom Job Level : Middle Designation : Customer Success Manager at Nxsys
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Insights For Selling To Nicola

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicola is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Nicola

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Nicola move?

  • Their decision making speed is somewhere in the middle.
  • Can Nicola take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Nicola

Personality Compatibility


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