Nicolas Rueda
Login to view DISC.With 29 years of sales experience, Nicolas Rueda is a Business Development Specialist at Kongusto, focusing on nearshore staffing. He has a deep understanding of the call center industry, leveraging his dual expertise in client needs and agent perspectives to optimize performance and deliver exceptional service.
His core belief is that agent happiness is the primary driver of performance, a philosophy he uses to bridge the gap between client requirements and agent success.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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