Nicole Bartley MSc
Technician/Helpdesk Supervisor at Brooklyn College
📍 Brooklyn, New York, United States
Nicole is a Technician and Helpdesk Supervisor at Brooklyn College with a background in supporting local and wide area networks for organizations like MTA New York City Transit. She holds a Masters degree from the Polytechnic Institute of NYU and specializes in high-volume user support.
Her career includes providing IT support across diverse sectors including public transit, non-profits, and higher education, showcasing her adaptable technical skills.
Read the full overview →Experience
16 Years
Current Role
Technician/Helpdesk Supervisor
Location
Brooklyn, New York, United States
Personality Overview
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Priorities
Topics Nicole cares about
User Support
As a Helpdesk Supervisor, she is the first line of customer support for employees and students, managing a high volume of inquiries.
Network Infrastructure
Has a background supporting local and wide area networks from her time as a Network Technician at MTA New York City Transit.
Career
Work history
2-2010
Technician/Helpdesk Supervisor
Brooklyn College
11-2005 - 2-2006
Contractor
One Stop Senior Services
10-2005 - 11-2007
Network Technician
MTA New York City Transit
11-2004 - 2-2005
Contractor
Parodneck Foundation
In the press
Media appearances
Tech Smart – Spotlight on Brooklyn College IT Staff. Featured in Brooklyn College (brooklyn.edu)
See now
Education
2006 - 2008
Masters
Polytechnic Institute of NYU
2003 - 2006
bachelor
DeVry University
Social presence
Other Brooklyn College Employees
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