Senior Director of Member Experience at Community Behavioral Health
📍 Philadelphia, Pennsylvania, United States
Dr. Noelle Ciara is the Senior Director of Member Experience at Community Behavioral Health, where she leads strategy for over 750, 000 members. A Licensed Clinical Social Worker with a Doctorate from the University of Pennsylvania, she focuses on driving engagement, innovation, and health equity in behavioral healthcare.
She developed "The PARTNER Model, " an attachment-based practice framework for providers who work with mothers and infants impacted by perinatal opioid use disorders.
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Experience
10 Years
Current Role
Senior Director of Member Experience
Job Level
Senior
Location
Philadelphia, Pennsylvania, United States
Personality Overview
How Noelle shows up
Persuasive & Assertive
Challenger
Friendly Yet Blunt
They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing They are likely to ask many questions and look heavily for supporting proof as well as information.
Priorities
Topics Noelle cares about
Member Experience
Her current role as a Senior Director is dedicated to enhancing member services, solutions, and engagement for a large population in Philadelphia.
Health Equity
A core focus of her professional work and public speaking is the creation of equitable and accessible behavioral healthcare.
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Career
Work history
9-2023
Senior Director of Member Experience
Community Behavioral Health
8-2022 - 9-2023
Senior Director of Member Services
Community Behavioral Health
9-2021 - 8-2022
PennCOBALT Program Manager
Penn Medicine, University of Pennsylvania Health System
10-2018 - 9-2021
Licensed Clinical Social Worker
Penn Medicine, University of Pennsylvania Health System
10-2017 - 10-2018
Licensed Clinical Social Worker
Penn Medicine, University of Pennsylvania Health System
In the press
Media appearances
Dr. Noelle Ciara, Community Behavioral Health (YouTube Shorts). Featured in YouTube
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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