Nonna Florendo

Examiner
DISC Type : sc

Senior Sales Manager at Four Seasons Resort O'ahu at Ko Olina

United States

Overview

Nonna has no verified overview

Personality Overview

Tough To Convince

Overcautious

Late Adopter

They tend to be clear about their needs and limitations and are unlikely to promise too much.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Nonna has no verified topics they care about

Media Appearances

Nonna has no verified media appearances

Work History

1-2023
Senior Sales Manager at Four Seasons Resort O'ahu at Ko Olina
1-2022 - 1-2023
Sales Manager at Four Seasons Resort Oahu at Ko Olina
6-2016 - 12-2021
Sales Manager at Four Seasons Resort Orlando at Walt Disney World Resort
5-2013 - 6-2016
Sales Manager at Four Seasons Hotel Seattle
10-2005 - 4-2013
Sales Manager at Four Seasons Resorts Lana'i

Education

1996 - 2000
Bachelor of Commerce from Ryerson University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United States Job Level : Middle Designation : Senior Sales Manager at Four Seasons Resort O'ahu at Ko Olina
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Insights For Selling To Nonna

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nonna is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Nonna

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Nonna move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Nonna take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Nonna

Personality Compatibility


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