Olga Shuvalova SHRM-CP

Energizer
DISC Type : I

Patient Service Representative at Michigan Oral & Maxillofacial Surgeons

Ypsilanti, Michigan, United States

Overview

Olga has no verified overview

Personality Overview

Relationship Oriented

Big Picture Person

Imaginative

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Olga has no verified topics they care about

Media Appearances

Olga has no verified media appearances

Work History

2023
Patient Service Representative at Michigan Oral & Maxillofacial Surgeons
2022 - 2023
Area Leader at sweetgreen
2016 - 2021
District Manager at starbucks
2008 - 2016
Store Manager at starbucks
2005 - 2008
Assistant Store Manager/Shift Supervisor/Barista at starbucks

Education

1-2023 - 4-2025
Master's degree from Eastern Michigan University
Master of Business Administration - MBA from Eastern Michigan University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Ypsilanti, Michigan, United States Job Level : Junior Designation : Patient Service Representative at Michigan Oral & Maxillofacial Surgeons
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Insights For Selling To Olga

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Olga is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Olga

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Olga move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Olga take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Olga

Personality Compatibility


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