Olivia Perez in

Olivia Perez

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Director of Operations at USAA
📍 United States

Olivia Perez is the Director of Payment Operations at USAA, where she has built an impressive 26-year career. Her experience spans consumer lending and operations, and she is a Certified SAFe® Product Owner. She holds a Bachelor of Arts from Saint Leo University.

She values strong leadership and teamwork, expressing gratitude for her colleagues and the leaders she works with. Olivia keeps abreast of the latest business and financial trends by following publications like The Wall Street Journal and Harvard Business Review.

Olivia has shown exceptional loyalty, dedicating her entire 26-year professional career to USAA.

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Experience
22 Years
Current Role
Director of Operations
Job Level
Mid-senior
Location
United States
Personality Overview

How Olivia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Olivia cares about

Payment Operations
As the Director of Payment Operations at USAA, this is her core area of professional expertise and leadership.
Leadership & Teamwork
She has publicly expressed how fortunate she is to work with "great leaders and an amazing team" after 26 years at her company.
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Career

Work history

11-2015
Director of Operations
USAA
2008
Director
USAA
2004 - 2007
Consumer Lending Manager
USAA
In the press

Media appearances

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Education
Bachelor of Arts (BA)
Saint Leo University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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