Pallavi Singh in

Pallavi Singh

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Lead Customer Success Manager at ExtraaEdge
📍 Pune, Maharashtra, India

Pallavi Singh is the Lead Customer Success Manager at ExtraaEdge, where she focuses on ensuring customers derive real value from their products. She is passionate about blending empathy and strategy to foster client growth and build trust. She holds a Bachelor of Engineering from the Sagar Institute of Research & Technology.

Outside of her primary role, Pallavi enjoys contributing to other teams and has a passion for creating marketing videos, showcasing her collaborative and creative spirit. She values continuous learning and growth, both for herself and for her team, and actively participates in upskilling opportunities.

She believes customer relationships should never be transactional and celebrates her clients successes as her own.

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Experience
5 Years
Current Role
Lead Customer Success Manager
Job Level
Middle
Location
Pune, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Pallavi cares about

Customer Success
Her entire career focus is on customer success, which she defines as a mix of empathy, strategy, and execution to ensure clients see real value.
Building Trust
States in her professional summary that she enjoys building trust with customers and being their voice in every conversation.
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Career

Work history

4-2025
Lead Customer Success Manager
ExtraaEdge
8-2021
Senior Customer Success Specialist
ExtraaEdge
11-2020 - 6-2021
Brand Manager
Mygate
In the press

Media appearances

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Education
2016 - 2020
BE - Bachelor of Engineering
Sagar Institute of Research & Technology, Opp. Sagar Estates, Ayodhya Nagar, By Pass Road, Bhopal-462041
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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