Pam Carter, PhD

Questioner
DISC Type : c

Principal Coach and Consultant at Ravenswell Leadership LLC

Washington DC-Baltimore Area, United States

Overview

Pam Carter is a mission-driven leader and the Portfolio Vice President and Dean of the School of Business at the University of Maryland Global Campus. With over 20 years of experience, she specializes in strategic innovation and data-informed decision-making in higher education. She also runs a private leadership coaching and consulting firm.

Pam is deeply committed to community service and empowerment. She has served on the board of directors for Philabundance, an organization dedicated to ending hunger, and was a board member for the Pennsylvania ACE Womens Network, which supports the advancement of women working in higher education.

As an adult learner for all three of her own degrees, she brings a unique and personal perspective to her role supporting students.

Personality Overview

Cautious & Analytical

Systematic

Not Easily Convinced

It is quite likely of them to ask for pricing or other concessions.  They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Higher Education Strategy
As Dean at UMGC, she leads initiatives like redesigning the MBA program to be more flexible and affordable, focusing on skills in demand by employers.
Leadership Development
As Principal Coach at Ravenswell Leadership LLC and with a coaching certificate from Georgetown, she has a professional focus on fostering leadership in others.
Minority Business Support
She launched a "Minority Business Pandemic Recovery Academy" at UMGC to help minority-owned enterprises navigate the post-pandemic economy.

Media Appearances

Pam E. Carter Biography – University of Maryland Global Campus. Featured in University of Maryland Global Campus

See Now

Work History

7-2025
Principal Coach and Consultant at Ravenswell Leadership LLC
4-2022
Portfolio Vice President & Dean School of Business at University of Maryland Global Campus
1-2021 - 4-2022
Board Member at Pennslvania ACE Women's Network
1-2018 - 4-2022
Board of Directors at Philabundance
1-2016 - 4-2022
Dean of Business & Technology at Community College of Philadelphia

Education

PhD from Florida State University - Herbert Wertheim College of Business
ITL Executive Certificate in Leadership Coaching from Georgetown University School of Continuing Studies

More Information

Social Presence :

Prographics :

Exp : 10 Location : Washington DC-Baltimore Area, United States Job Level : Senior Designation : Principal Coach and Consultant at Ravenswell Leadership LLC
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Insights For Selling To Pam

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pam is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Pam

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Pam move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Pam take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Pam

Personality Compatibility


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