Parvez Ghadialy in

Parvez Ghadialy

Judge · DISC type Dc
Project Manager - IT Transformation | Contact Centre at Pathway Communications
📍 Pune District, Maharashtra, India

Parvez is a Manager of Quality and Process with 20 years of experience in IT transformation, specializing in Lean Six Sigma and ITIL-aligned service delivery. His colleagues describe him as a dedicated, detail-oriented, and strong leader capable of navigating complexity. He is a McKinsey Forward Program Alumnus.

Beyond his formal roles, Parvez is passionate about leadership and personal development, focusing on building resilience and emotional intelligence. He is driven by a mindset of continual improvement, aiming to redefine excellence for his teams and organization, and shows a keen interest in entrepreneurship and transformative ideas.

He recently earned a Professional Certificate in Leadership Development from the University of Oxford’s Saïd Business School.

Read the full overview →
Experience
19 Years
Current Role
Project Manager - IT Transformation | Contact Centre
Job Level
Middle
Location
Pune District, Maharashtra, India
Personality Overview

How Parvez shows up

Demanding
Fast But Wary
Quality Focused

They respond better to strong and respectful interactions. They are not focused on building rapport and relationships. More than the product, they care about the effectiveness of the product.

Priorities

Topics Parvez cares about

Quality & Process Improvement
A Lean Six Sigma Black Belt who has built his career on designing and managing quality frameworks for complex MSP, BPO, and ITO operations.
IT Service Management
Actively shares thought leadership on ITIL, describing it as the "DNA of modern service management" that powers business value beyond simply maintaining operations.
+5 more topics Login to view topics
Career

Work history

3-2024
Project Manager - IT Transformation | Contact Centre
Pathway Communications
4-2023
Manager - Quality Assurance | Process Design
Pathway Communications
4-2023
Manager - Quality Assurance and Process Design
Netpulse Services India Pvt Ltd.
6-2021 - 4-2023
Assistant Manager - Quality Assurance
Pathway Communications
6-2021 - 4-2023
Assistant Manager - Quality Assurance
Netpulse Services India Pvt Ltd.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
10-2024 - 4-2025
Diploma in MBA
Academy Europe Open University
6-2004 - 1-2010
B.Tech
Institute of Electrical and Telecommunication Engineers
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Parvez. Free, 10 seconds.