Parvez Ghadialy

Judge
DISC Type : Dc

Project Manager - IT Transformation | Contact Centre at Pathway Communications

Pune District, Maharashtra, India

Overview

Parvez is a Manager of Quality and Process with 20 years of experience in IT transformation, specializing in Lean Six Sigma and ITIL-aligned service delivery. His colleagues describe him as a dedicated, detail-oriented, and strong leader capable of navigating complexity. He is a McKinsey Forward Program Alumnus.

Beyond his formal roles, Parvez is passionate about leadership and personal development, focusing on building resilience and emotional intelligence. He is driven by a mindset of continual improvement, aiming to redefine excellence for his teams and organization, and shows a keen interest in entrepreneurship and transformative ideas.

He recently earned a Professional Certificate in Leadership Development from the University of Oxford’s Saïd Business School.

Personality Overview

Demanding

Fast But Wary

Quality Focused

They respond better to strong and respectful interactions.  They are not focused on building rapport and relationships. More than the product, they care about the effectiveness of the product.

Topics They Care About

Quality & Process Improvement
A Lean Six Sigma Black Belt who has built his career on designing and managing quality frameworks for complex MSP, BPO, and ITO operations.
IT Service Management
Actively shares thought leadership on ITIL, describing it as the "DNA of modern service management" that powers business value beyond simply maintaining operations.
Strategic Leadership
Recently completed a leadership certificate from the University of Oxford to enhance his ability to lead with clarity, empathy, and strategic foresight through organizational change.

Media Appearances

Parvez has no verified media appearances

Work History

3-2024
Project Manager - IT Transformation | Contact Centre at Pathway Communications
4-2023
Manager - Quality Assurance | Process Design at Pathway Communications
4-2023
Manager - Quality Assurance and Process Design at Netpulse Services India Pvt Ltd.
6-2021 - 4-2023
Assistant Manager - Quality Assurance at Pathway Communications
6-2021 - 4-2023
Assistant Manager - Quality Assurance at Netpulse Services India Pvt Ltd.

Education

10-2024 - 4-2025
Diploma in MBA from Academy Europe Open University
6-2004 - 1-2010
B.Tech from Institute of Electrical and Telecommunication Engineers

More Information

Social Presence :

Prographics :

Exp : 19 Location : Pune District, Maharashtra, India Job Level : Middle Designation : Project Manager - IT Transformation | Contact Centre at Pathway Communications
URL has been copied!

Insights For Selling To Parvez

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Parvez is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Parvez

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Parvez move?

  • They can take decisions very fast if you manage to convince them.
  • Can Parvez take some risk or not?

  • The risks don’t matter much to them.

You And Parvez

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.