Patricia Serrano in

Patricia Serrano

Commander · DISC type D
Responsable de calidad y voz de cliente at Iberdrola clientes
📍 Greater Madrid Metropolitan Area, Spain

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Current Role
Responsable de calidad y voz de cliente
Location
Greater Madrid Metropolitan Area, Spain
Personality Overview

How Patricia shows up

Risk-Taker
Very Quick
Impact-Driven

They take a lot of pride in personal achievements. They are not always relationship oriented. More than the product, they care about the impact of the product.

Priorities

Topics Patricia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2022
Responsable de calidad y voz de cliente
Iberdrola clientes
4-2010 - 6-2022
Diseño de interacciones y servicios
Iberdrola
5-2007 - 5-2010
Consultora
IZO SYSTEM
7-2005 - 5-2007
Técnico Contable
Deloitte
5-2004 - 2-2005
Gestión de medios de pago
Bank of America
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2001 - 2005
Diplomada
Universidad Complutense de Madrid
2007 - 2008
Master
ESIC Business & Marketing School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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