Patrick Baldwin

Initiator
DISC Type : Di

Operations Manager at Salesforce (contract)

Phoenix, Arizona, United States

Overview

Patrick is an experienced operations leader at Salesforce, where he manages a global payroll team serving over 80, 000 employees. He specializes in optimizing complex processes, standardizing systems, and guiding teams through major transitions. Colleagues describe him as hard-working, dedicated, knowledgeable, and a compassionate leader. He holds an MBA and is a Certified Payroll Specialist.

Outside of his corporate role, Patrick has professional experience as a freelance photographer, capturing weddings, engagements, and professional events. He is also a certified instructor in multiple firearm disciplines, reflecting a passion for teaching and skill-based hobbies. This diverse background highlights a blend of analytical and creative capabilities.

Unique fact: Patrick is a certified NRA instructor for pistols, rifles, muzzleloaders, and shotguns.

Personality Overview

Impact-Oriented

Confident

Conviction Driven

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Global Payroll Operations
Leads a global team at Salesforce responsible for payroll across AMER, EMEA, APJ, and LATAM, focusing on standardization and efficiency.
Process Improvement
Demonstrates a history of optimizing operations, including reducing payroll error rates by 50% and drastically cutting IT help desk ticket resolution times in previous roles.
Team Development
Passionate about developing people and building high-performing teams, as evidenced by his leadership philosophy and multiple glowing recommendations from direct reports.

Media Appearances

Patrick has no verified media appearances

Work History

9-2023
Operations Manager at Salesforce (contract)
6-2019
Manager of Payroll Operations at Salesforce (contract)
8-2008 - 9-2023
Freelance Photography at Self Employed
8-2018 - 5-2019
It Help Desk Supervisor at Aetna
2-2018 - 8-2018
Service Desk Supervisor at NVision Networking Inc.

Education

2012 - 2016
Master of Business Administration (M.B.A.) from Western International University
2000 - 2005
Bachelor's Degree from Christopher Newport University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Phoenix, Arizona, United States Job Level : Middle Designation : Operations Manager at Salesforce (contract)
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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Patrick

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Patrick take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Patrick

Personality Compatibility


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