Patrick David in

Patrick David

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Senior Vice President & Asia Pacific Leader - Customer Success at Teleperformance
📍 Metro Manila, National Capital Region, Philippines

Patrick David is a Senior Vice President at Teleperformance, leading customer success for the Asia Pacific region. With over 25 years of experience in consulting and sales, he specializes in omnichannel and digital strategies for clients in the telecom, travel, and BFSI sectors. He holds an MBA from the University of Hartford. People often describe him as professional, proactive, and possessing a deep understanding of client needs.

Patrick demonstrates a commitment to fostering inclusive work environments, holding certifications in Diversity, Inclusion, and Belonging. His interests suggest a focus on staying current with global business news and technology trends, following publications like The Wall Street Journal and Harvard Business Review.

He has extensive global leadership experience, having worked in Australia, India, the Philippines, China, and South Africa.

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Experience
34 Years
Current Role
Senior Vice President & Asia Pacific Leader - Customer Success
Job Level
Leadership
Location
Metro Manila, National Capital Region, Philippines
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Patrick cares about

Omnichannel CX
His role focuses on providing clients with holistic and integrated omnichannel strategies to optimize the customer experience across the APAC region.
AI in Customer Service
He shares content on how AI can be leveraged in customer interactions, such as serving as a real-time performance coach for support teams.
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Career

Work history

10-2024
Senior Vice President & Asia Pacific Leader - Customer Success
Teleperformance
10-2013
Senior Vice President - Teleperformance Asia Pacific
Teleperformance
9-2009 - 11-2012
Partner
OneWorld Connections - Manila. Philippines
7-2007 - 8-2009
EVP - HR / Corporate Communication / Marketing
HGS - Hinduja Global Solutions
3-2006 - 6-2007
Director - Business Transformation - Asia Pacific
IBM
In the press

Media appearances

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Education
1992 - 1993
MBA
University of Hartford
1990 - 1992
BBus
Melbourne Business School
1981 - 1989
Higher School Certificate
John Paul College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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