Patrick McDermott

Energizer
DISC Type : I

Vice President, Revenue Cycle at Sutter Health

Granite Bay, California, United States

Overview

Patrick is a seasoned interim revenue cycle executive with a history of leadership roles at major systems like Sutter Health and Scripps Health. He holds an MBA in Finance from the University of Illinois and is a certified Six Sigma Green Belt, specializing in optimizing financial operations in healthcare.

Outside of his professional life, Patrick is a dedicated triathlete, demonstrating a high level of discipline and endurance. This interest is complemented by his academic background, which includes a Bachelors degree in English Literature, showcasing a blend of analytical and creative thinking.

He authored a publication titled, "How a Triathlete would run a Hospital, " connecting his athletic discipline with his professional management philosophy.

Personality Overview

Big Picture Person

Informal

Relationship Oriented

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Interim Rev Cycle Leadership
He has successfully completed five interim executive assignments in five years, stepping in to guide healthcare systems like ProMedica and Scripps Health through periods of transition.
Patient Financial Experience
He advocates for "design with empathy" in patient-facing processes and has spoken about the importance of addressing issues like surprise medical billing to avoid a "PR nightmare. "
Empathetic Leadership
Believes in motivating teams by being a self-aware "leader" instead of a "boss, " emphasizing humility and trust to empower employees and drive initiative.

Media Appearances

Sutter Health's Patrick McDermott discusses leaders versus bosses, designing with empathy and a good book. Featured in Becker's Hospital Review

See Now

Work History

2-2015
Vice President, Revenue Cycle at Sutter Health
System Vice President, Revenue Services at Presence Health (formerly Resurrection Health Care)
1-2003 - 8-2006
Revenue Cycle Operations Executive at Health Alliance of Greater Cincinnati
5-1995 - 12-2002
Senior Manager Consulting at Stockamp & Associates

Education

MBA Finance from University of Illinois Urbana-Champaign
Bachelors English Literature from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : 22 Location : Granite Bay, California, United States Job Level : Senior Designation : Vice President, Revenue Cycle at Sutter Health

Interested in

Sports

Triathlon, Water polo, Water polo

Health & Outdoor

Triathlon

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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Invite them for a lunch or a drink/coffee
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Patrick

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Patrick take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Patrick

Personality Compatibility


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