Paul Brassea

Examiner
DISC Type : cs

Clinical Support Services Manager at Mayo Clinic

Peoria, Arizona, United States

Overview

Paul Brassea is a healthcare operations leader at Mayo Clinic in Arizona, where he manages clinical support services for the surgical environment. With a career built over a decade at Mayo, he leverages LEAN Six Sigma and data analytics to optimize complex supply chains. He holds a Master of Science from Northeastern University.

He has a keen interest in supporting military veterans as they transition into the civilian workforce, participating in programs and discussions to ensure they have structure and training.

He recently appeared on a Mayo Clinic podcast to discuss hiring and supporting veterans on his supply chain team.

Personality Overview

Process Oriented

Tough To Convince

Late Adopter

Being observant comes to them naturally.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Healthcare Operations
Manages a team ensuring the 24/7 surgical environment at Mayo Clinic runs seamlessly, focusing on waste reduction and efficiency.
Process Improvement
Heavily leans on LEAN Six Sigma principles to streamline workflows, reduce operational costs, and standardize products.
Data-Driven Decisions
Considers data his "go-to" for managing complex workflows, as stated in his professional summary.

Media Appearances

Paul has no verified media appearances

Work History

5-2022
Clinical Support Services Manager at Mayo Clinic
1-2021 - 5-2022
Clinical Support Services Supervisor at Mayo Clinic
9-2020 - 1-2021
Clinical Support Services Coordinator at Mayo Clinic
10-2017 - 9-2020
Logistics Specialist at Mayo Clinic
12-2014 - 10-2017
Inventory Specialist at Horizon Distributors, Inc.

Education

2025 - 2026
Master of Science from D'Amore-McKim School of Business at Northeastern University
Bachelor of Science - BS from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Peoria, Arizona, United States Job Level : Middle Designation : Clinical Support Services Manager at Mayo Clinic
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Paul

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Paul take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Paul

Personality Compatibility


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