Paul Senechko

Energizer
DISC Type : I

Vice President of Engineering at Customer.io

San Francisco, California, United States

Overview

Paul Senechko is the VP of Engineering at Customer. io, where he helps scale the business past the $100M ARR mark. A graduate of Stevens Institute of Technology, he has extensive experience leading engineering, product, and design functions at high-growth companies like Lob and DigitalOcean. Colleagues describe him as direct, clear, and a talented programmer.

Outside of his primary tech career, Paul is a Guild Certified Feldenkrais Practitioner, working with people to improve their movement and find more physical comfort. He became deeply involved after experiencing its benefits for his yoga practice and now helps transcribe historical trainings for the professional community.

Unique fact: Paul co-edited and transcribed the complete American teacher training sessions of Dr. Moshé Feldenkrais from 1975-77.

Personality Overview

Relationship Oriented

Big Picture Person

Enthusiastic

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Scaling Engineering Teams
He has a proven track record of scaling engineering organizations from 20 to over 100 people at high-growth companies like Lob and Customer. io.
Customer-Centric Engineering
He emphasizes that technology investments must be guided by customer value and business impact, a principle he actively promotes at Customer. io.
Engineering Productivity
He is quoted in articles discussing how to improve team focus by avoiding distractions like "shiny object syndrome" and creating a writing-centric culture to reduce meetings.

Media Appearances

Paul has no verified media appearances

Work History

3-2024
Vice President of Engineering at Customer.io
1-2023 - 3-2024
Vice President of Technology at Lob
12-2021 - 1-2023
Vice President of Engineering and Product at Lob
1-2020 - 12-2021
Vice President of Engineering at Lob
7-2018 - 11-2019
Director, Engineering: Developer Experience | APIs, Developer Tools & Marketplace at DigitalOcean

Education

1998 - 1999
Master's Degree from Stevens Institute of Technology
1994 - 1999
Bachelor's Degree from Stevens Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 20 Location : San Francisco, California, United States Job Level : Senior Designation : Vice President of Engineering at Customer.io
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Paul

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Paul take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Paul

Personality Compatibility


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