Paula Amarante is a Collection Supervisor at Alloha Fibra with expertise in team management, contact center operations, customer experience, and revenue collection. She has a technical foundation in her field with a degree in Systems and Telecommunications Networks from Estácio.
Topics They Care About
Team Management
Her role as a supervisor and listed skills highlight her focus on leading and managing teams within a contact center environment.
Customer Experience (CX)
She lists "Experiência do cliente" and "CX" as key skills, indicating a professional focus on the quality of customer interactions within the collections process.
Debt Collection
As a "Supervisor de cobrança, " this is her core professional function, focusing on collection strategies and revenue management for her company.
Media Appearances
Paula has no verified media appearances
Work History
9-2019
Supervisor de cobrança at Alloha Fibra
Education
1-2023 - 6-2025
Redes de Sistemas e Telecomunicações from Estácio
More Information
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Exp : 6Location : Fortaleza, Ceará, BrazilJob Level : N/ADesignation : Supervisor de cobrança at Alloha Fibra