Paula Waldrop in

Paula Waldrop

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Unified Support Center Supervisor at TEAMSOS (Special Order Systems)
📍 Sacramento, California, United States

Paula Waldrop is an experienced Unified Support Center Supervisor at TEAMSOS with a strong background in the construction industry. She is a technology professional skilled in PHP, databases, Windows Server, and networking, holding an Associate of Science from Penn Foster College. People who have worked with her describe her as "detail oriented" with a "wealth of knowledge".

Based on her professional affiliations, Paula is interested in enterprise networking and IT service automation, following companies like Cisco and Autotask. Her focus remains on technological solutions and support within professional environments.

Paula possesses a versatile skill set that ranges from IT support and programming to assembling and wiring control panels per schematics.

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Experience
24 Years
Current Role
Unified Support Center Supervisor
Location
Sacramento, California, United States
Personality Overview

How Paula shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Paula cares about

Technical Troubleshooting
Described as the "go-to-person" for solving a wide array of technical problems including servers, website errors, and databases.
IT Service Management
As a support supervisor with an interest in Autotask, she is focused on optimizing helpdesk operations and IT support processes.
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Career

Work history

12-2021
Unified Support Center Supervisor
TEAMSOS (Special Order Systems)
10-2017 - 4-2022
Helpdesk Supervisor
TEAMSOS (Special Order Systems)
3-2014 - 10-2017
Technical Support Specialist II
Villara Building Systems
7-2013 - 2-2014
Test Technician
SmartRise Engineering, Inc
2-2010 - 7-2013
Office Manager
PMCS
In the press

Media appearances

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Education
2013 - 2014
Associate of Science (A.S.)
Penn Foster College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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