Pauline Jepp

Enthusiast
DISC Type : i

Head of Engineering at TicketSwap

Amsterdam, North Holland, Netherlands

Overview

Pauline is the Head of Engineering at TicketSwap, guiding her teams with a focus on authenticity, trust, and empowerment. Her career began with a love for video games, which led to a PhD in Computer Graphics & AI from the University of Calgary and a path through software engineering into leadership.

Originally from Scotland, Pauline was a fan of the TicketSwap app before deciding to join the company in the Netherlands. She is passionate about continuous learning, pushing her comfort zone, and working with creative and talented people. She recently returned to public speaking at the QCon conference.

Unique fact: Pauline has co-authored several academic papers on using advanced sonar technology to track and monitor marine life around tidal turbines.

Personality Overview

Non-Confrontational

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Engineering Leadership
Advocates for an unconventional, non-linear path into leadership, emphasizing trust, autonomy, and authenticity to build empowered and diverse teams.
Fan-Centric Products
Passionate about connecting fans with live events and actively recruits talent to help build a platform that serves this mission.
AI & Computer Graphics
Her PhD in this field was inspired by a lifelong passion for video games and has been a foundational element of her career in technology.

Media Appearances

Pauline has no verified media appearances

Work History

10-2023
Head of Engineering at TicketSwap
1-2023 - 10-2023
Engineering Manager at TicketSwap
7-2022 - 1-2023
Engineering Manager at Lemonade
6-2019 - 6-2022
Software Team Manager at Lloyd's Register
6-2018 - 6-2019
Principal Software Developer at Lloyd's Register

Education

PhD from University of Calgary

More Information

Social Presence :

Prographics :

Exp : 17 Location : Amsterdam, North Holland, Netherlands Job Level : Mid-senior Designation : Head of Engineering at TicketSwap
URL has been copied!

Insights For Selling To Pauline

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pauline is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Pauline

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Pauline move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Pauline take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Pauline

Personality Compatibility


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