Pete Henderson is a senior executive with extensive experience in leading successful business transformations and strategic initiatives. With a background that includes roles like SVP at Bank of America and Director at Quay Financial Group, he is recognized for reducing costs and solving complex operational issues. Colleagues describe him as a deep analytical thinker and a true advocate for change.
He serves as a judge for both the UK Business Awards and the UK Complaint Handling Awards.
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Experience
24 Years
Current Role
Director
Job Level
Mid-senior
Location
Sandbach, England, United Kingdom
Personality Overview
How Pete shows up
Persuasive
Achievement-Oriented
Friendly But Fast
They will bat for you if they come to believe in you. They respond better to a combination of speed and relationship. They like to keep things under control.
Priorities
Topics Pete cares about
Business Transformation
His career is focused on delivering a wide variety of strategic and transformation initiatives to drive business growth and cultural change.
Process Improvement
He founded Forrest Process Improvement Ltd and utilized methodologies like Six Sigma to automate key processes and improve operational efficiency.
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Career
Work history
3-2026
Director
Quay Financial Group
10-2024
Enterprise Head of Complaints
Diligenta - a subsidiary of Tata Consultancy Services
11-2018 - 10-2024
Founder & Business Consultant
Forrest Process Improvement Ltd
6-2012 - 11-2018
SVP Complaints & Central Control Executive
Bank of America
7-2010 - 6-2012
SVP Change Management Executive
Bank of America
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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