Pete Keenan

Supporter
DISC Type : s

Director, IT Customer Support Operations at Central Garden & Pet

Hercules, California, United States

Overview

Pete has no verified overview

Personality Overview

Risk-averse

Slow To Decisions

Calm

They usually go by the book, following all rules and procedures.  They maintain good relationships with everyone, internally and externally. They are motivated by the potential impact of their decision on the organization.

Topics They Care About

Pete has no verified topics they care about

Media Appearances

Pete has no verified media appearances

Work History

1-2025
Director, IT Customer Support Operations at Central Garden & Pet
1-2021 - 1-2025
Sr. Manager, IT Customer Support Operations at Central Garden & Pet
4-2005 - 6-2021
Manager, Governace & Desktop Engineering at Central Garden & Pet
1-2001 - 3-2005
Helpdesk Manager at LeapFrog
Helpdesk at Alysis Technologies

Education

1988 - 1992
Education details unavailable from Gustavus Adolphus College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Hercules, California, United States Job Level : Mid-senior Designation : Director, IT Customer Support Operations at Central Garden & Pet
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Insights For Selling To Pete

During A Call Or A Meeting

DO's

  • If possible, connect them to existing customers
  • Show willingness to accommodating their needs or requests
  • Pause and ask them if they have any questions

DONT's

  • Don’t rush them to make quick decisions
  • Don’t keep pushing them for a straight answer, just make your own conclusions
  • Don’t don the salesperson avatar, be the friendly advisor instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pete is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Pete

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Pete move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Pete take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Pete

Personality Compatibility


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