Rachael Smith

Trailblazer
DISC Type : ID

Director of Engineering at Emerald Cloud Lab

Pullman, Washington, United States

Overview

Rachael is a Director of Engineering at Emerald Cloud Lab with a background in full-stack development and a BS in Informatics. People who have worked with her describe her as dedicated, helpful, and an awesome manager skilled at removing technical blockers and supporting her teams growth.

She is a self-described "social animal" who is passionate about learning, sharing ideas, and having great conversations. During her time at Indiana University Bloomington, she was a member of the Order of Omega, an honors society for the Greek system, and remains interested in her alma mater.

She was a key participant in her former companys first "AI Unchained" conference, which drew over 2, 400 attendees.

Personality Overview

Persuasive

Friendly But Fast

Informal

They prefer to ensure that they are in control of the situation.  A combination of speed and relationship gets the best response from them. They are more likely to accept new and exciting technologies.

Topics They Care About

Engineering Leadership
Her career shows a clear progression into director-level roles, with recommendations praising her ability to lead, mentor, and unblock her engineering teams.
AI in Automation
She participated in and promoted the "AI Unchained" conference while at Botkeeper, showing a professional interest in the application of AI technologies.
Talent Acquisition
She has publicly posted about hiring for her teams and actively helps friends and contacts in her network find roles in the tech industry.

Media Appearances

Rachael has no verified media appearances

Work History

11-2025
Director of Engineering at Emerald Cloud Lab
3-2025 - 10-2025
Senior Director of Engineering at Botkeeper
1-2024 - 3-2025
Director of Engineering at Botkeeper
2-2022 - 1-2024
Engineering Manager at Botkeeper
6-2019 - 10-2020
Software Engineer at Red Ventures

Education

2012 - 2016
BS in Informatics from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 8 Location : Pullman, Washington, United States Job Level : Mid-senior Designation : Director of Engineering at Emerald Cloud Lab
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Insights For Selling To Rachael

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Give them control of the sales process
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachael is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Rachael

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Rachael move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Rachael take some risk or not?

  • If necessary, they will be ready to take risks.

You And Rachael

Personality Compatibility


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