Rachel Clevenger

Energizer
DISC Type : I

Account Manager at ADTRAV Travel Management

Cleveland, Georgia, United States

Overview

Rachel Clevenger is a customer-focused Account Manager who excels at driving ROI and full product adoption. With a background spanning travel management, real estate, and wellness software, she is a strategic relationship builder adept at guiding clients through the entire customer journey and implementing software solutions.

She appears to be a resilient and proactive professional who values community, leveraging her network for career support. Rachel also publicly expresses admiration for strong leadership and mentorship qualities in others, suggesting these are principles she holds in high regard.

Unique fact: She earned two promotions at her former company, Addressable, progressing to the role of Account Manager.

Personality Overview

Relationship Oriented

Full Of Energy

Enthusiastic

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Customer Success
Her entire professional focus is on empowering customers towards success through product optimization, strategic relationships, and driving ROI.
Software Adoption
Partners with customers to ensure full product suite adoption by creating success plans to help them hit suggested benchmarks.
Career Progression
Announced her second promotion at a previous company, showing a strong focus on professional growth and company loyalty.

Media Appearances

Rachel has no verified media appearances

Work History

9-2023
Account Manager at ADTRAV Travel Management
4-2022 - 3-2023
Account Manager at Addressable
11-2021 - 4-2022
Senior Client Support Manager at Addressable
7-2019 - 10-2021
Product Support Specialist at RE/MAX
9-2015 - 7-2019
Customer Success Manager at MassageBook

Education

1994 - 1998
High school diploma from Shepherd's Christian Academy

More Information

Social Presence :

Prographics :

Exp : 10 Location : Cleveland, Georgia, United States Job Level : Middle Designation : Account Manager at ADTRAV Travel Management
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Insights For Selling To Rachel

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachel is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Rachel

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rachel move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Rachel take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Rachel

Personality Compatibility


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