Rachel Janicki

Observer
DISC Type : ci

Customer Success Manager at Grainger

Denver Metropolitan Area, United States

Overview

Rachel has no verified overview

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Rachel has no verified topics they care about

Media Appearances

Rachel has no verified media appearances

Work History

10-2025
Customer Success Manager at Grainger
1-2025
Government Program Manager at Grainger
1-2016 - 1-2025
Government Account Manager at Grainger
3-2008 - 12-2015
Account Executive at FedEx
7-2004 - 1-2008
Branch Coordinator at Pulte Mortgage

Education

2008 - 2009
Master of Business Administration (M.B.A.) from University of Phoenix
Master of Business Administration from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 21 Location : Denver Metropolitan Area, United States Job Level : Middle Designation : Customer Success Manager at Grainger
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Insights For Selling To Rachel

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachel is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Rachel

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Rachel move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Rachel take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Rachel

Personality Compatibility


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