Shannon Bradley

Enthusiast
DISC Type : i

Senior Customer Success Manager at Common Room

New York, New York, United States

Overview

Shannon has no verified overview

Personality Overview

Story Driven

Non-Confrontational

Amiable & Agreeable

They are more about building relationships than just cutting deals.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Shannon has no verified topics they care about

Media Appearances

Shannon has no verified media appearances

Work History

12-2025
Senior Customer Success Manager at Common Room
7-2025 - 11-2025
Enterprise Growth Strategist at Mutiny
2-2024 - 7-2025
Enterprise Customer Success Manager at Anyword
9-2021 - 9-2023
Enterprise Customer Success Manager at Box
12-2020 - 8-2021
Commercial Account Executive at Box

Education

2013 - 2017
Bachelor of Arts (BA) from University of Michigan
2015 - 2017
Sales Certificate from University of Michigan - Stephen M. Ross School of Business

More Information

Social Presence :

Prographics :

Exp : 7 Location : New York, New York, United States Job Level : Middle Designation : Senior Customer Success Manager at Common Room
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Shannon

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Shannon take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Shannon

Personality Compatibility


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