Rafael Pinho in

Rafael Pinho

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Gerente de experiência do cliente (CX) at PepsiCo
📍 Fortaleza, Ceará, Brazil

Rafael Pinho is a Customer Experience Manager at PepsiCo with 11 years of expertise in trade marketing, strategic planning, and digital sales. He focuses on developing B2B loyalty programs and leveraging digital tools for growth. He holds a Bachelors degree in Administration from the Federal University of Ceará.

He successfully scaled a project from its inception to processing 100, 000 orders per month, a milestone achieved over two and a half years.

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Experience
11 Years
Current Role
Gerente de experiência do cliente (CX)
Location
Fortaleza, Ceará, Brazil
Personality Overview

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Decision Approach
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Priorities

Topics Rafael cares about

Customer Experience (CX)
He recently moved into a new role as Customer Experience Manager (CX) at PepsiCo, indicating a primary professional focus.
Digital Sales Growth
His profile headline and a post celebrating 100, 000 monthly orders highlight his focus on e-commerce and digital growth.
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Career

Work history

5-2025
Gerente de experiência do cliente (CX)
PepsiCo
5-2024 - 5-2025
Growth Coordinator
PepsiCo
10-2022 - 10-2024
LOYALTY DX COORDINATOR
PepsiCo
4-2019 - 7-2021
Analista de marketing
Solar Coca-Cola
10-2013 - 1-2019
ANALISTA DE TRADEMARKETING
J. SLEIMAN E CIA LTDA
In the press

Media appearances

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Education
2010 - 2018
Bacharelado em Administração
Federal University of Ceara
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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