Rafael Pinho is a Customer Experience Manager at PepsiCo with 11 years of expertise in trade marketing, strategic planning, and digital sales. He focuses on developing B2B loyalty programs and leveraging digital tools for growth. He holds a Bachelors degree in Administration from the Federal University of Ceará.
He successfully scaled a project from its inception to processing 100, 000 orders per month, a milestone achieved over two and a half years.
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