Rajat Madaan in

Rajat Madaan

Login to view DISC.
Director and Global Delivery Lead - T&S | Retail | Banking | E- commerce at Tech Mahindra
📍 India

Rajat Madaan is a decisive executive with over 20 years of leadership in Business Process Outsourcing across global markets. He specializes in operations management, business growth, and transformation for major clients in tech, retail, and e-commerce. He holds a Six Sigma certification and earned his B.Com from Delhi University.

He has demonstrated success in driving revenue and EBIT growth through change acceleration and Lean Six Sigma implementations. He is a result-driven and resourceful problem solver with a proven track record of leading large, diverse teams to achieve operational excellence and customer success.

He has managed P&L statements exceeding $45 million and led workforces of over 2,600 professionals for high-profile clients like TikTok, Google (YouTube), Amazon, and Epic Games.

Read the full overview →
Experience
21 Years
Current Role
Director and Global Delivery Lead - T&S | Retail | Banking | E- commerce
Job Level
Senior
Location
India
Personality Overview

How Rajat shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Rajat cares about

Global Operations
Has extensive experience leading large-scale global teams (2,600+ FTEs) and managing multi-million dollar P&L portfolios for major multinational corporations.
Content Moderation
He has deep expertise in the Trust & Safety space, having led content moderation operations for platforms like TikTok, Google's YouTube, and Microsoft News.
+5 more topics Login to view topics
Career

Work history

10-2022
Director and Global Delivery Lead - T&S | Retail | Banking | E- commerce
Tech Mahindra
10-2022
Director Global Operations
Tech Mahindra
10-2021 - 10-2022
General Manager Operations
HCL
5-2018 - 10-2021
Associate Director & Delivery Leader
Concentrix
5-2018 - 10-2021
Director Global Operations
Concentrix
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
B.Com
Delhi University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Tech Mahindra Employees

Explore more public profiles from related professionals.

RL
Ron Logan
Vice President, Customer Experience Management
Tech Mahindra
 Lucius Lobo
Lucius Lobo
Chief Information Security Officer
Tech Mahindra

More profiles

Discover additional public profiles from our index.

Andrew R.
Andrew R.
Vice President - Operations, P&C Underwriting
State Farm
 Arjun Madan
Arjun Madan
Strategic Enterprise Account Executive
Confluent
 Sarah Feldman
Sarah Feldman
Senior Director of Research
GLAAD
RW
Randy Wood
Vice President of Sales
TenPoint Crossbow Technologies
Unlock the full playbookSee exactly how to sell to Rajat. Free, 10 seconds.